Privacy Policy

Privacy Policy

1. Introduction

We are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

By using our services, website, or providing your details to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Date of birth
  • Gender
  • Contact number
  • Email address
  • Residential address
  • Passport details
  • Visa details
  • Government-issued ID copies
  • Travel Information
  • Travel dates
  • Destination details
  • Flight preferences
  • Hotel preferences
  • Special service requests
  • Payment Information
  • Billing details
  • Transaction details

(Note: We do not store full card details. Payments are processed through secure payment gateways.)

3. How We Use Your Information

We use your information for:

  • Booking flights, hotels, visas, tours, and related services
  • Processing payments and issuing invoices
  • Coordinating with airlines, hotels, and suppliers
  • Providing customer support
  • Sending booking confirmations and travel updates
  • Complying with legal and regulatory requirements
  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing of Information

Your information may be shared with:

  • Airlines
  • Hotels
  • Visa processing agencies
  • Tour operators
  • Insurance providers
  • Government authorities (if required by law)
  • Information is shared strictly for booking and service fulfillment purposes.
5. Data Security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or alteration.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain customer information only for as long as necessary to:

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  • Complete bookings
  • Maintain accounting records
  • Comply with legal obligations
  • After this period, data may be securely deleted.
7. Cookies & Website Usage

If you visit our website, we may use cookies to:

  • Improve website performance
  • Understand user behavior
  • Enhance customer experience
  • You may disable cookies through your browser settings.
8. Customer Responsibility

Customers are responsible for providing accurate and complete information.

We shall not be responsible for errors arising from incorrect data submitted by the customer.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be published on our website.